Frequently Asked Questions (FAQ)

Check out the frequently asked questions or contact us with any questions or comments.

We process orders within 24 to 48 hours and shipping normally takes 24 hours. You will receive your order within 1 to 3 business days. We are not responsible for delays incurred by our carriers.

Please email us at info@mariss.ca to confirm that your order has been placed.

Your invoice is emailed to you when you place your order. If you haven't received it, please check your spam folder in the email associated with your customer account. If it's not there, please contact us at info@mariss.ca. We'll be happy to help you.

When your order ships, you will receive an email with your tracking number.

You can also check the status of your order in your customer account.

We will be happy to help you! Send us an email at info@mariss.ca or use the form opposite, explaining your problem and providing as much detail as possible.

All sales are final, no refunds or returns will be accepted. However, if your order or product is problematic, please contact us using the contact form or at info@mariss.ca.

Mariss is constantly looking for distributors who want to offer its many customers the opportunity to shop for their favorite products in person. Please contact us using the contact form or at info@servicesbeautemariss.com and we will get back to you as soon as possible.

Do you have a question?

Use the contact form below to write to us or send us an email at info@mariss.ca. We will respond within 24 to 48 business hours.